{"id":21,"date":"2018-09-01T10:32:58","date_gmt":"2018-09-01T10:32:58","guid":{"rendered":"http:\/\/localhost:8888\/rb-migration\/?p=21"},"modified":"2019-04-01T20:36:55","modified_gmt":"2019-04-01T20:36:55","slug":"getting-started","status":"publish","type":"post","link":"https:\/\/www.getreviewbuzz.com\/guide\/getting-started","title":{"rendered":"Getting Started"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">ReviewBuzz is a powerful platform that not only allows you to quickly receive reviews that will help grow your business, but can also be used as an effective employee productivity tool. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whether you are new to ReviewBuzz or a continuing user from the previous version, this article will set you up for success so that you and your team can get the most out of ReviewBuzz.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this article you will learn how to navigate and customize all of the ReviewBuzz features so that you can get started today.<\/span><\/p>\n<div class=\"copy-center\"><script src=\"https:\/\/fast.wistia.com\/embed\/medias\/f88wsvwoqf.jsonp\" async=\"\"><\/script><script src=\"https:\/\/fast.wistia.com\/assets\/external\/E-v1.js\" async=\"\"><\/script><\/p>\n<div class=\"wistia_responsive_padding\" style=\"padding: 56.25% 0 0 0; position: relative;\">\n<div class=\"wistia_responsive_wrapper\" style=\"height: 100%; left: 0; position: absolute; top: 0; width: 100%;\">\n<div class=\"wistia_embed wistia_async_f88wsvwoqf seo=false videoFoam=true\" style=\"height: 100%; position: relative; width: 100%;\">\n<div class=\"wistia_swatch\" style=\"height: 100%; left: 0; opacity: 0; overflow: hidden; position: absolute; top: 0; transition: opacity 200ms; width: 100%;\"><img style=\"filter: blur(5px); height: 100%; object-fit: contain; width: 100%;\" src=\"https:\/\/fast.wistia.com\/embed\/medias\/f88wsvwoqf\/swatch\" alt=\"\" \/><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h2>1. Invite your Team<\/h2>\n<p><span style=\"font-weight: 400;\">Having all your employees onboard and using ReviewBuzz will be essential for team productivity and for receiving a healthy stream of reviews to grow your business.<\/span><\/p>\n<figure id=\"attachment_278\" aria-describedby=\"caption-attachment-278\" style=\"width: 1600px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" class=\"zoooom size-full wp-image-278\" src=\"https:\/\/getreviewbuzz.com\/guide\/wp-content\/uploads\/2018\/10\/employees-add.png\" alt=\"\" width=\"1600\" height=\"760\" srcset=\"https:\/\/www.getreviewbuzz.com\/guide\/wp-content\/uploads\/2018\/10\/employees-add.png 1600w, https:\/\/www.getreviewbuzz.com\/guide\/wp-content\/uploads\/2018\/10\/employees-add-300x143.png 300w, https:\/\/www.getreviewbuzz.com\/guide\/wp-content\/uploads\/2018\/10\/employees-add-768x365.png 768w, https:\/\/www.getreviewbuzz.com\/guide\/wp-content\/uploads\/2018\/10\/employees-add-1024x486.png 1024w, https:\/\/www.getreviewbuzz.com\/guide\/wp-content\/uploads\/2018\/10\/employees-add-1568x745.png 1568w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><figcaption id=\"caption-attachment-278\" class=\"wp-caption-text\">A couple clicks is all it takes to invite employees to ReviewBuzz.<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">The first thing you will need to do once you create your admin ReviewBuzz account is to add each employee. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">To add an employee:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Log in to your ReviewBuzz dashboard<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Select \u2018employees\u2019 on the left-hand navigation panel<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Select the blue \u2018create\u2019 button in the top right-hand side of the page<\/span><\/li>\n<li><span style=\"font-weight: 400;\">In the drop down menu, select \u2018new employee\u2019<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Enter their information then select \u2018save and invite\u2019<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The employee will then receive an email with easy instructions on how to login to ReviewBuzz and set up their individual profile. The email will also invite your employees to download the <\/span><a href=\"https:\/\/www.getreviewbuzz.com\/guide\/employee-app\"><span style=\"font-weight: 400;\">ReviewBuzz employee app<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2>2. Employee Mobile App<\/h2>\n<p><span style=\"font-weight: 400;\">The ReviewBuzz employee app is available to download for Android or Iphone. Having all of your employees comfortably using the app is paramount to receiving all the benefits ReviewBuzz can provide for business growth. <\/span><\/p>\n<figure id=\"attachment_276\" aria-describedby=\"caption-attachment-276\" style=\"width: 1600px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" class=\"zoooom size-full wp-image-276\" src=\"https:\/\/getreviewbuzz.com\/guide\/wp-content\/uploads\/2018\/10\/employee-app.png\" alt=\"\" width=\"1600\" height=\"900\" srcset=\"https:\/\/www.getreviewbuzz.com\/guide\/wp-content\/uploads\/2018\/10\/employee-app.png 1600w, https:\/\/www.getreviewbuzz.com\/guide\/wp-content\/uploads\/2018\/10\/employee-app-300x169.png 300w, https:\/\/www.getreviewbuzz.com\/guide\/wp-content\/uploads\/2018\/10\/employee-app-768x432.png 768w, https:\/\/www.getreviewbuzz.com\/guide\/wp-content\/uploads\/2018\/10\/employee-app-1024x576.png 1024w, https:\/\/www.getreviewbuzz.com\/guide\/wp-content\/uploads\/2018\/10\/employee-app-1568x882.png 1568w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><figcaption id=\"caption-attachment-276\" class=\"wp-caption-text\">Empower your people in the field with the ReviewBuzz employee app.<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">The employee app is a hands-on tool allowing your team to request reviews, track performance and redeem <\/span><a href=\"https:\/\/www.getreviewbuzz.com\/guide\/rewards\"><span style=\"font-weight: 400;\">rewards<\/span><\/a><span style=\"font-weight: 400;\">. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This encourages employees to provide the highest quality of service to all customers because they will be able to see their own performance statistics, measure it against other team members and redeem any <\/span><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.getreviewbuzz.com\/guide\/rewards\">rewards<\/a><\/span><span style=\"font-weight: 400;\"> that may be available.<\/span><\/p>\n<h2>3. Customize your Review Sites (premium feature)<\/h2>\n<p><span style=\"font-weight: 400;\">When a customer sends a <\/span><a href=\"https:\/\/www.getreviewbuzz.com\/guide\/reviews\"><span style=\"font-weight: 400;\">review<\/span><\/a><span style=\"font-weight: 400;\">, you get to determine what review site you would like that review to be posted on. For example- if your top review site is Facebook, your customer\u2019s review will be posted on your business Facebook page. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a ReviewBuzz premium feature, you are able to prioritize where you want to get the most reviews. As shown in the image below, the top 3 review sites in this example are Facebook, Google and the BBB. <\/span><\/p>\n<figure id=\"attachment_189\" aria-describedby=\"caption-attachment-189\" style=\"width: 1440px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" class=\"zoooom size-full wp-image-189\" src=\"https:\/\/getreviewbuzz.com\/guide\/wp-content\/uploads\/2018\/10\/reviews-sites.png\" alt=\"\" width=\"1440\" height=\"620\" srcset=\"https:\/\/www.getreviewbuzz.com\/guide\/wp-content\/uploads\/2018\/10\/reviews-sites.png 1440w, https:\/\/www.getreviewbuzz.com\/guide\/wp-content\/uploads\/2018\/10\/reviews-sites-300x129.png 300w, https:\/\/www.getreviewbuzz.com\/guide\/wp-content\/uploads\/2018\/10\/reviews-sites-768x331.png 768w, https:\/\/www.getreviewbuzz.com\/guide\/wp-content\/uploads\/2018\/10\/reviews-sites-1024x441.png 1024w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><figcaption id=\"caption-attachment-189\" class=\"wp-caption-text\">Choose where you want the most reviews with the drag-and-drop sites list.<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">You can also switch the review site priority if you want to start collecting reviews on another site, for example- Google first, Facebook second. Once you have set up your review sites, a customer will automatically be directed to those sites to leave a review depending on which site they are already logged into. <\/span><\/p>\n<p>These settings can be updated at any time to best suit your business needs.<\/p>\n<h2>4. Rewards<\/h2>\n<p><span style=\"font-weight: 400;\">Having a rewards program fosters healthy competition amongst your team members because they can receive rewards for a job well done. Rewards programs also boost employee morale and increase team productivity. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The image below shows examples of rewards that can be offered to top performing employees should they receive the required amount of points. The points system and rewards offered are determined by you based on what would motivate your team to participate in the reward program. \u00a0<\/span><\/p>\n<figure id=\"attachment_265\" aria-describedby=\"caption-attachment-265\" style=\"width: 1600px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" class=\"zoooom size-full wp-image-265\" src=\"https:\/\/getreviewbuzz.com\/guide\/wp-content\/uploads\/2018\/10\/rewards-list.png\" alt=\"\" width=\"1600\" height=\"1070\" srcset=\"https:\/\/www.getreviewbuzz.com\/guide\/wp-content\/uploads\/2018\/10\/rewards-list.png 1600w, https:\/\/www.getreviewbuzz.com\/guide\/wp-content\/uploads\/2018\/10\/rewards-list-300x201.png 300w, https:\/\/www.getreviewbuzz.com\/guide\/wp-content\/uploads\/2018\/10\/rewards-list-768x514.png 768w, https:\/\/www.getreviewbuzz.com\/guide\/wp-content\/uploads\/2018\/10\/rewards-list-1024x685.png 1024w, https:\/\/www.getreviewbuzz.com\/guide\/wp-content\/uploads\/2018\/10\/rewards-list-1568x1049.png 1568w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><figcaption id=\"caption-attachment-265\" class=\"wp-caption-text\">Manage all your rewards, and add new ones with a single click.<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Employees will easily be able to track their points and redeem rewards directly from the employee app. A rewards program allows businesses to quickly determine which team members are offering the highest quality service or identify opportunities for improvement.<\/span><\/p>\n<h2>5. Ready to get started?<\/h2>\n<p><span style=\"font-weight: 400;\">Once your employees are added to ReviewBuzz and using the <\/span><a href=\"https:\/\/www.getreviewbuzz.com\/guide\/employee-app\"><span style=\"font-weight: 400;\">employee app<\/span><\/a><span style=\"font-weight: 400;\">, reviews will start to stream in and your business can begin to enjoy more productivity from your team as well as a nice uptick in business thanks to all the new <\/span><a href=\"https:\/\/www.getreviewbuzz.com\/guide\/reviews\"><span style=\"font-weight: 400;\">reviews<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<hr \/>\n<div><strong>We hope this guide has been helpful. \u00a0If you would like additional support in getting set up, register for <a href=\"https:\/\/reviewbuzz.zoom.us\/webinar\/register\/WN_F_H7EHwQR6-q15IqpQBbaQ\"><i>Setting Up for Success<\/i><\/a>. In this free online training, a live ReviewBuzz success coach will show you even more ways to get the most out of ReviewBuzz. <\/strong><\/div>\n","protected":false},"excerpt":{"rendered":"<p>ReviewBuzz is a powerful platform that not only allows you to quickly receive reviews that will help grow your business, but can also be used as an effective employee productivity tool. Whether you are new to ReviewBuzz or a continuing user from the previous version, this article will set you up for success so that [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":138,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[2],"tags":[],"_links":{"self":[{"href":"https:\/\/www.getreviewbuzz.com\/guide\/wp-json\/wp\/v2\/posts\/21"}],"collection":[{"href":"https:\/\/www.getreviewbuzz.com\/guide\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.getreviewbuzz.com\/guide\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.getreviewbuzz.com\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.getreviewbuzz.com\/guide\/wp-json\/wp\/v2\/comments?post=21"}],"version-history":[{"count":41,"href":"https:\/\/www.getreviewbuzz.com\/guide\/wp-json\/wp\/v2\/posts\/21\/revisions"}],"predecessor-version":[{"id":584,"href":"https:\/\/www.getreviewbuzz.com\/guide\/wp-json\/wp\/v2\/posts\/21\/revisions\/584"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.getreviewbuzz.com\/guide\/wp-json\/wp\/v2\/media\/138"}],"wp:attachment":[{"href":"https:\/\/www.getreviewbuzz.com\/guide\/wp-json\/wp\/v2\/media?parent=21"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.getreviewbuzz.com\/guide\/wp-json\/wp\/v2\/categories?post=21"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.getreviewbuzz.com\/guide\/wp-json\/wp\/v2\/tags?post=21"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}